Mark W.
They came in good order but a couple of weeks late.
Suzanne L.
I’m happy with my drinkmate system, but it took a LONG time for my 4 pack of cartridges to be shipped to me.
Joel C.
Happy to have received my canisters, but took about 3x as long as I expected. Better than nothing.
Jaelyn O.
Great service and super fast! Will definitely buy again.
James R.
Good company.........
Good stuff...
Vaughn C.
DrinkmatePR provides a valuable service but needs to shore up their exchange logistics: exchange labels shouldn’t need human intervention. If the customer has an account and has ordered before; just generate a return label; unused labels don’t get charged or can be refunded, so ‘cost’ can’t be the issue. Plus it wastes an employee’s time, not to mention MINE. Oh, then you have to wait for the coupon code. This at least is an extra 2-3 day wait.¹
BACKSTORY:
I originally bought three new 3 cylinders so I had a full cylinder to use while sending the minimum 2 cylinders for exchange. In practice, asking for and getting them to email a return label is an exercise of saintly patience.
I recently purchased a fourth cylinder to level up to ‘buddha patience.’ I began requesting a label (chat and email, even the phone, but it’s an answering service) when I had the required 2 empties and *still* ended using up all four cylinders before the label showed up!
Again, I appreciate the service but they should ramp up the process (and the volume will follow!)
¹ I’m a programmer; I can think of many ways to ‘skin this cat’; alas, I am not currently available for hire.
Omar Rafael Z.
Gracias por servir me tan rápidos
Wanda Y. V.
Servicio pobre se tarda mucho el proceso y la entrega!
Christine Enid N.
Best drink choice and looking forward to convenience of shipping
KEVIN H.
Practice is great, service is excellent
Allan T.
Excellent product , fast delivery
Inocencio R.
Excelent! Customer Service
IDALIA I.
Es que tienen el mejor y mas rápido servicio de entrega. Son amable y dan la milla extra siempre.
brunilda p.
excelente producto!
Raul Juan E.
EXCELENTE SERVICIO.
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